FAQs

Get support from our dedicated support team ranging from sales related
questions to technical questions or any other question.

Getting Started

Each request made to our support team is looked with utmost
attentioned and priority to get your problems fixed in no time.

While other providers are using a peer to peer (P2P) networks or DC`s, our network is based on ISPs from various providers spreaded all around the world - that gives us speed,credibility and reliability.

No, we secure the traffic at the IP level. Traffic to websites originates at residential IP addresses that are not associated with your company or your location. All traffic is also encrypted. You are responsible to secure every other part of your system.

The bandwidth volume for which we bill is the sum of data transmitted to and from the target site: request headers + request data + response headers + response data.

NetNut has a built-in smart IP rotation management layer. Each request you make goes to one of our super proxies (load balancing servers), which then provide you with the IP address that is most likely to be available in the requested location. The t proxy allows for an unlimited number of concurrent sessions and has an extremely high success rate. To speed up Rainproxy use, it is advisable to initiate as many concurrent sessions as required. Using Rainproxy and the right architecture, you will outperform any other solution.

No, our pricing model is based on bandwidth usage. The rate per GB is based on a minimum monthly commitment; the higher the commitment, the lower the rate.

Unfortunately refund won`t be issued, if you are uncertain about your future use or just want to try us out, you can purchase the smallest package (1GB) and try it out

No we don't, you are more than welcome to try our 1GB package.

Once your order is confirmed, you will need to wait up to 15 minutes for the package to apply to your account.

Yes, We offer the opportunity to choose between rotating and sticky. You can generate it through your dashboard.

No, we don't believe in charging our customers based on auto renewal feature, you can get a new one through your dashboard.

No, with Rainproxy, you can run as many threads as you want until your package ends.

Yes, Rainproxy offers US city & state proxy selection. Contact us via the live chat for more details.

Rainproxy supports credit card, PayPal, Bank transfer, Ideal and a few more. You can check them trough your dashboard.

Sticky will hold the same IP as long as the session is open.
Rotating will let our system pick a random IP
From our users experience the major different is that sticky can provide a faster speed but rotating prevent it from being banned.

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